General Questions
About Imagify
Imagify is an image optimization tool that helps you reduce the size of your images the easy way without losing its quality.
Imagify also converts your images to WebP format, which will additionally reduce the size of your website making it faster.
A fast site is important primarily for visitors who may leave a website that is too slow, but also for SEO performance since search engines consider website speed as a ranking factor.
Website size is one of the most important factors that affects website performance: images can account for 50% of your loading time. By compressing them you will quickly gain precious seconds and make your website faster.
Imagify is extremely powerful: our advanced compressing algorithm will reduce the weight of your images without sacrificing their quality.
Imagify is also super easy to use. Thanks to its intuitive design, you can easily get familiar with the interface and services without thinking about it.
And our dedicated customer support will help you fix any issue with your optimizing process. Support is available via contact form, either on our website, or directly on your Imagify plugin settings page.
You can use GTMetrix and Google PageSpeed Insights to check the relevant suggestions. It is recommended to test the following metrics before and after the optimization:
– Total Page Size (GTMetrix)
– Optimize images (GTMetrix)
– Serve images in next-gen formats (PageSpeed Insights)
– Efficiently encode images (PageSpeed Insights)
How it works?
Imagify can optimize jpgs, pngs, pdfs and gifs (whether animated or not).
There are two compression levels available : Smart and Lossless.
The Lossless mode compresses your images without any visible change. On the flip side, the file size reduction will be less than the one provided by Smart Compression. You won’t make the most out of image compression and optimal performance.
Smart Compression is more powerful. This mode compresses your images at their best without impacting the quality. You don’t need to do anything. Imagify will automatically find the best balance between quality and performance and apply the best compression level to your images.
The image optimization process is performed on our servers. Once done, Imagify returns the optimized image to your server. We do not edit images’ title or any other information, so there is nothing further to be done on your end. Your original images will be moved to a dedicated backup folder (just make sure to keep the Backup option active in Imagify settings).
Once your images have been optimized via the WordPress plugin, they stay on your end forever (even if you delete the Imagify account).
During the optimization process, images sent via the API or WordPress plugin are stored for one hour on our server (they are already sent back to your site and stay there safely).
Using the online application, images are stored for 24 hours (with a free account) and for unlimited time if you have a paid subscription.
Yes, as long as the Backup option is active in Imagify settings (it is active by default when you activate the WP Plugin).
Yes, your images will stay compressed even after removing Imagify (and even after you delete your Imagify account
Do not waste your time resizing and optimizing your images in Photoshop. Imagify takes care of everything!
By default EXIF data is removed. It is possible to keep it with the WordPress plugin by enabling the option in Imagify Settings page.
At this time, Imagify is available for WordPress. You can use our API to connect it to other CMS platforms
WordPress Plugin
Absolutely. Most of the time, Imagify will still be able to optimize your images even if you have already compressed them with another tool.
No. Imagify automatically replaces the images with an optimized image. The backup option allows you to keep the original images and restore them with one click.
Yes. By activating the backup option in the plugin, you can re-optimize each image with a different compression level.
When the plugin is disabled, your existing images remain optimized. Backups of the original images are still available if you have enabled the images backup option.
The plugin can be used on all hosts including “managed hosting” providers like WP Engine.
Yes, Imagify is 100% compatible with multi-site.
It is possible to use Imagify plugin on WordPress.com if you have a Business account.
Others
Yes, the Imagify team offers full email support. You can contact us via our support form.
Our support is currently available Monday-Friday 8AM-6PM CET. We answer every email so you can expect the answer from us within 24h max (unless during the weekends).
Yes! You can join our Affiliate Program and recommend Imagify using your affiliate link. You will get 20% commission on each sale. As easy as that!
Subscriptions questions
Plans
Yes and no credit card is required.
No. However, you get 20MB of quota per month for free.
Once you have your Imagify account created, you can log in and visit our Imagify Subscriptions page where you will have the option to select our Growth Plan with 500MB of monthly optimization quota or our Infinite Plan with unlimited monthly optimization quota.
It would be best to check the size of your Media Library. Based on this, you can see what plan might suit your needs best. Still not sure? No worries, get in touch with us and we will recommend you the best plan.
Yes, you can change to a higher or lower level at any time, with a prorated payment. When you change subscription the new quota applies immediately.
Billing
We accept credit cards (Visa, MasterCard, American Express…) and PayPal.
It would be ideal to contact us as we would have to cancel your current subscription so you could update the payment method (from Credit Card to PayPal and Vice Versa).
Yes, you can find all of your invoices in your Account’s Billing page
According to our Terms of Service (# 18) we oblige to cancel a monthly subscription any time if requested, but we do not provide refunds.
Imagify is available free of charge for unlimited time; we expect our customers to take advantage of that service and test the product before purchasing a subscription.
While we understand that from a customer perspective an exception from this policy would certainly be welcomed, we hope it is also understandable that as a business offering free services, we have to draw a clear line in how we handle paid subscriptions.
Account
Creating an Imagify account is free. You can do so here. This way, you will be able to use the WordPress plugin and download the optimized images from our free image optimizer (the App) and subscribe to our service.
You can change your password by resetting it via the login page. Just enter the email address and we’ll send you instructions to reset your password.
Imagify sub-accounts is a free service that gives you more flexibility with your Imagify plan. You can share your subscription across multiple websites by allocating a specific amount of your credit to a specific website. Sub-accounts are available for pro customers. At the moment, free accounts cannot have sub-accounts.
To create a sub-account, you must log into your Imagify account. Go to the “Account” section where you will be able to add your new sub-account. You must provide an email address and an image optimization allowance for each sub-account.
You can create as many sub-accounts as you need. The only thing you must keep in mind is that you cannot allocate more Imagify credit than you have purchased.
Yes you can! For more information, please refer to our API documentation.
One Imagify account (API Key) can be used on unlimited websites. If you need to allocate the quota to other accounts, you can do that by creating sub-accounts for each specific user you need.
API
Documentation
Yes, you will find it at this address :
https://imagify.io/docs/api/